Synology Recognized in Gartner 2026 Report
Synology has announced its recognition as a “Strong Performer” in the 2026 Gartner Voice of the Customer report for Backup and Data Protection Platforms. The recognition highlights Synology’s growing presence in enterprise backup and recovery markets, particularly through its ActiveProtect platform and integrated data protection ecosystem.
According to Synology, the company achieved a 98% willingness-to-recommend rating from IT leaders and an overall rating of 4.9 out of 5 based on verified user feedback collected through Gartner’s reporting process.
What the Gartner Recognition Means
The Gartner Voice of the Customer report is based on verified end-user experiences and focuses heavily on customer satisfaction and operational outcomes.
Key Areas Typically Evaluated Include:
- Product reliability
- Ease of deployment
- Support quality
- Scalability
- Backup and recovery effectiveness
Being recognized as a strong performer suggests that users view Synology’s data protection solutions positively in real-world environments.
Synology’s Growing Focus on Data Protection
Over the past several years, Synology has expanded far beyond traditional NAS hardware.
Current Areas of Focus Include:
- Enterprise backup platforms
- Disaster recovery
- Cyber resilience
- Hybrid cloud protection
- Centralized backup management
The company reports that its data protection solutions now protect over 31 million enterprise workloads worldwide.
What Is Synology ActiveProtect?
Synology ActiveProtect is Synology’s modern backup and recovery platform designed to simplify enterprise data protection.
ActiveProtect Supports:
- Centralized backup management
- Workload protection
- Fast recovery workflows
- Immutable backup capabilities
- Multi-environment protection
The platform aims to replace fragmented backup systems with a more unified architecture.
Why Businesses Are Prioritizing Data Protection
Modern organizations face increasing operational and cybersecurity risks.
Common Threats Include:
- Ransomware attacks
- Accidental deletion
- Infrastructure failure
- Cloud service outages
- Human error
As infrastructure complexity increases, businesses are demanding simpler and more reliable backup platforms.
Simplification as a Competitive Advantage
One major theme highlighted by Synology is operational simplicity.
Businesses Often Struggle With:
- Multiple backup vendors
- Complex management interfaces
- Disconnected recovery systems
- Expensive licensing structures
Platforms like ActiveProtect aim to consolidate backup workflows into a single ecosystem, reducing administrative overhead.
Importance of Backup and Recovery Platforms
Backup systems are no longer passive storage repositories.
Modern data protection platforms now support:
- Rapid disaster recovery
- Immutable backups
- Automated recovery testing
- Multi-site replication
- Hybrid cloud integration
These capabilities are critical for business continuity and cyber resilience.
Customer Feedback and Industry Momentum
A strong willingness-to-recommend score typically reflects positive user experiences related to:
- Reliability
- Ease of use
- Cost efficiency
- Recovery speed
- Vendor support quality
Customer-driven evaluations are becoming increasingly influential in enterprise purchasing decisions.
Data Protection and Cybersecurity Convergence
Backup and cybersecurity are becoming closely connected.
Modern Backup Platforms Must Help Defend Against:
- Ransomware encryption
- Backup tampering
- Credential compromise
- Data corruption
This has increased demand for immutable storage, air-gapped backups, and secure recovery workflows.
Backup Platforms Are Becoming Strategic Infrastructure
Data protection platforms are no longer viewed as secondary IT tools. They are increasingly becoming strategic infrastructure components that directly impact operational continuity, cybersecurity resilience, compliance readiness, and disaster recovery capabilities. Businesses now evaluate backup systems not only on storage capacity, but also on recovery speed, automation, scalability, and security integration.
How Epis Technology Helps Businesses Strengthen Data Protection
Epis Technology helps organizations design and implement modern backup and disaster recovery environments using Synology infrastructure and enterprise-grade protection strategies. By combining centralized backup management, cloud integration, and recovery planning, Epis Technology helps businesses improve resilience and reduce operational risk.
The company provides services including large storage solutions, Microsoft 365 and Google Workspace backups, fully managed PC backups, and Synology consulting and support. Epis Technology also assists with backup architecture, cybersecurity-focused recovery planning, and infrastructure optimization.
About Epis Technology
Epis Technology provides enterprise IT infrastructure, Synology consulting, and data protection solutions for organizations of all sizes. The company specializes in backup environments, disaster recovery planning, and scalable IT infrastructure. Through expert implementation and ongoing support, Epis Technology helps businesses maintain secure, reliable, and high-performance operational environments.