Synology Chat for Teams: What It Can Do and How to Use It
Starting Out
For businesses today to be productive, they need good tools for communication and collaboration. Synology Chat is a messaging and collaboration tool for teams that works with other Synology products. Synology Chat is made for businesses that want to use it on their own servers or in a private cloud. It lets you talk securely and in real time while keeping sensitive data under your direct control.
IT managers, business owners, and companies that use Synology NAS as part of their infrastructure can get more out of Synology Chat by learning about its features and how to use it.
What Is Chat on Synology?
Synology Chat is a messaging app that works on Synology NAS systems and lets you talk to people in real time. It has team communication tools like those found in cloud-based services, but the benefit is that all messages and attachments are kept in the company’s own storage space.
Some important features are:
- Channels and direct messages
- Sharing files and linking to NAS volumes
- Message history that you can search
- Alerts and mentions
- Links to DSM services
By using a Synology platform to host Chat, businesses can keep control of their data and still work together.
Channels and Conversations are two of the main features of Synology Chat
You can use Synology Chat to create team channels that organize conversations by project, department, or topic. You can also send private messages to talk to just one person. This structure keeps teams organized and cuts down on the number of emails they get.
Channels can be open to everyone in the organization or limited to certain users, which allows for controlled collaboration.
Integration of file sharing and storage
One of the best things about Synology Chat is that it connects to NAS storage without any problems. Teams can share files directly from storage volumes without having to copy them to another location. This integration helps:
- Documents are available right away
- Centralized control of versions
- Less overhead for storage
Files shared in Chat are still subject to the organization’s data protection workflows and backup policies.
Search and History
Synology Chat keeps track of messages and attachments, so it’s easy to find the right conversations or documents. Searchable history helps people remember things better and makes it easier to follow record-keeping rules.
Alerts and Mentions
Notifications make sure that important messages are seen quickly. Mentions let certain team members know, and customizable notification settings keep people from getting too many messages during busy times.
Controls for Security and Privacy
The same infrastructure that the company uses to manage storage, backups, and cybersecurity also runs Synology Chat. This means that:
- Data stays in the safe space
- Access controls are in line with company rules
- Centralized management of encryption and authentication
Integrating Chat with DSM user accounts also lets you use single sign-on and different permission models.
Use Cases for Synology Chat: Working Together on Projects
Teams from different departments can make special channels to keep track of tasks, share files, and keep track of conversations. Synology Chat works with NAS storage, so project resources stay in one place and are subject to storage policies.
Communications for IT and Support
IT teams can use Synology Chat to fix problems, send alerts, and work together. You can set up chat channels for specific services, like the health of your Synology infrastructure, the status of your endpoint backups, or events that happen when your cloud syncs.
In places where Epis Technology runs things, Chat can help people talk to each other quickly about:
- Alerts for when backups are done
- Status of replication
- Notifications about security
- Teams that work from different places
Synology Chat lets people on the go and on the web stay in touch with team members who are not in the same place. Distributed teams can access messages and files stored in NAS volumes without having to use external cloud platforms.
Working together with business processes
You can connect Synology Chat to other DSM services and notification systems, which makes it a part of larger business processes. You can send alerts from monitoring tools, backup reports, or system notifications to Chat channels so that everyone can see them right away.
Things to think about for security and compliance
For business use, Synology Chat is safer than public cloud messaging platforms in a number of ways:
- Data residency within managed infrastructure
- Centralized controls for authentication and access
- Encrypted storage and sending
- Following the rules for keeping records inside the company
This level of control is very important for businesses that have to follow rules or handle sensitive data.
Best Ways to Use Synology Chat
To get the most value and keep things safe:
- Combine Chat authentication with services that manage corporate directories
- Use role-based access controls for channels
- Include Chat data in the regular backup and replication of NAS
- Keep an eye on how well the system works and how much storage it uses
Adding Synology Chat to the company’s overall backup plan makes sure that messages and shared files are safe and can be restored.
About Epis technology
Epis Technology helps businesses set up secure, scalable collaboration platforms like Synology Chat by providing enterprise IT infrastructure, data protection, and Synology consulting services. The company focuses on helping people with Synology, providing managed backup solutions for Microsoft 365 and Google Workspace, and creating complete storage plans that combine communication tools with safe, strong infrastructure.