Synology Active Insight: Enterprise Monitoring & Response
Synology Enhances Active Insight with Advanced Enterprise Capabilities
Synology recently expanded its cloud-powered monitoring platform, Active Insight, introducing advanced enterprise features designed to help IT teams manage growing fleets of NAS devices more efficiently and securely. Originally built as a centralized performance and health dashboard, the updated Active Insight now includes stronger visualization, proactive detection, and protection capabilities tailored for managed service providers (MSPs), distributed enterprises, and IT organizations facing complex operational challenges.
This update marks an important milestone in the evolution of Synology’s monitoring ecosystem, bringing deeper insights, broader threat detection, and smarter alerts that help businesses protect their NAS infrastructure without needing full on-site oversight.
What Active Insight Is and Why It Matters
Active Insight is a cloud-hosted monitoring platform powered by Synology C2 that collects system, storage, backup, login, and file activity metrics from registered NAS devices and presents them in a unified dashboard. It enables administrators to monitor multiple systems across different locations in real time, detect unusual behavior, and respond quickly to potential issues.
With this enhanced enterprise update, Active Insight adds more sophisticated monitoring capabilities that are especially valuable for organizations with large, geographically distributed deployments.
Streamlined Deployment Management
One of the most significant enhancements focuses on improving visibility and manageability at scale. The refreshed interface allows administrators to view more devices and associated metrics simultaneously, making it easier to spot trends or outliers across a fleet of NAS devices. Features like expanded sorting and filtering options simplify troubleshooting and help prioritize urgent issues.
This means large environments no longer need to navigate multiple disparate tools to understand system health. Active Insight centralizes key information in one place, saving time and reducing complexity.
Proactive Threat Detection and Response
A key addition in the enterprise update is real-time file activity monitoring. This feature tracks file operations such as reads, writes, creates, renames, and deletions to identify suspicious patterns, especially those associated with ransomware or other malicious actions. If Active Insight detects abnormal behavior, it can trigger automated alerts and, in some configurations, initiate protective actions like taking system snapshots to preserve data integrity.
By turning raw telemetry into actionable intelligence, Active Insight helps businesses improve their security posture and react quickly before small issues escalate.
Holistic Insights for Operational Health
Beyond security, Active Insight provides a wide range of operational metrics, including:
Performance data (CPU, memory, network, storage)
Storage capacity forecasting and usage trends
Login activity and anomaly detection
Hyper Backup task status and trends
Update management across devices
These insights help administrators optimize capacity planning, address bottlenecks, and ensure systems stay updated and fully protected. Additionally, automated reporting can generate scheduled summaries, making it easier for teams and stakeholders to review system status regularly.
Flexible Licensing and Accessibility
Synology’s updated Active Insight platform now includes a simplified licensing structure, offering three complimentary licenses with unrestricted feature access. Organizations can test and evaluate the full suite of tools without cost, then scale by adding licenses based on the number of devices under management.
This flexibility benefits both small and large deployments, making advanced monitoring more accessible without upfront commitments.
Synology-Focused Solution Overview
Synology designed Active Insight to help businesses monitor and maintain their NAS infrastructure across locations and at scale. The platform integrates seamlessly with Synology DSM and C2 cloud services to provide centralized performance data, security warnings, and backup visibility. By combining system health metrics with customizable alerts and reporting, Active Insight enables proactive maintenance and faster issue resolution, reducing the risk of unexpected downtime or data loss in multi-device environments.
How Epis Technology Supports Active Insight Adoption
Deploying and maximizing the value of a monitoring platform like Active Insight is often more than flipping a switch. Epis Technology helps businesses integrate Active Insight into their broader IT operations by assessing monitoring needs, defining alert policies, and aligning insights with organizational workflows. The team also assists with onboarding devices, interpreting metric trends, and configuring proactive response actions to ensure that alerts lead to timely and effective resolution. By combining Active Insight’s capabilities with Epis Technology’s expertise in data protection and infrastructure management, organizations can achieve stronger operational resilience and support smoother IT administration.
Synology’s enhanced enterprise features for Active Insight strengthen its position as a comprehensive monitoring and intelligence platform for NAS deployments. The update brings improved visualization, real-time threat detection, scalable management tools, and flexible licensing benefits that help businesses optimize operations and defend against evolving risks.
By leveraging Active Insight alongside expert support from Epis Technology, organizations can elevate their monitoring practices, stay ahead of issues, and maintain robust data protection strategies.
About Epis Technology
Epis Technology provides enterprise IT infrastructure, Synology consulting, and data protection services. The company specializes in scalable storage system design, hybrid cloud integration, Microsoft 365 and Google Workspace backups, and business continuity planning. Epis Technology helps organizations secure, monitor, and optimize their IT environments with tailored strategies and professional deployment support.