Important Product Update for VisualStation VS960HD
Why Synology is no longer making the VisualStation VS960HD
In July 2021, Synology made a big announcement about a new version of the VisualStation VS960HD. Synology is known for making hardware that lasts a long time, but this model had to be discontinued early because of recent problems with the global supply chain. It’s important for IT teams and businesses that use Synology-based surveillance and storage systems to know what this change means and how to plan their next steps.
The VS960HD was taken off the market
Synology designs its products with long-term availability of parts in mind, thanks to multi-year contracts and reserved inventories. In most cases, this method guarantees a steady supply, predictable maintenance cycles, and long-term platform stability for business settings.
But the VS960HD was hurt when upstream manufacturers suddenly stopped making important parts. These parts were important to the device’s design, and it would have been impossible to replace them with similar parts without redesigning the platform. Because of this, Synology decided to stop making the VS960HD sooner than planned, once they run out of stock.
This choice is a sign of bigger problems in the technology supply chain, especially when it comes to specialized hardware used in edge processing, surveillance, and video output systems.
Effect on Current VS960HD Deployments
For companies that already use the VS960HD, the announcement does not mean that there is an immediate operational risk. Synology said that all of the old units will still be supported. The device still gets software updates, such as security patches and updates for compatibility when they are needed.
Synology also keeps separate lists of parts for repairs and replacements. This makes sure that authorized service channels can still help with hardware problems even after the product is no longer available for purchase. From a lifecycle management point of view, this means that businesses can keep using their VS960HD deployments with confidence for the next few months to a year.
Making plans for long-term surveillance infrastructure
Even though support is still available, stopping support is an important sign for IT managers who are in charge of long-term planning. Companies that use the VS960HD should start thinking about how to manage and display surveillance footage in the future, so they don’t have to move at the last minute.
This includes looking at the number of cameras already in use, the output needs, the resolution needs, and how well they work with Synology Surveillance Station. In many cases, newer Synology NAS platforms, along with updated display or virtualization strategies, can give you the same or better performance and better long-term availability.
Businesses should also think about how surveillance systems fit into their overall storage and backup plans. Video data is one of the fastest-growing types of storage, so it’s important to have a backup plan, retention policies, and the ability to scale.
How to Handle Risk When Hardware Is No Longer Available
The announcement of the VS960HD teaches a bigger lesson for enterprise IT: global supply volatility is having a bigger and bigger effect on hardware lifecycles. Companies that depend on tightly integrated storage and computing systems need to plan for the future and make architecture decisions that take vendors into account.
This is when expert advice comes in handy. Businesses can avoid technical dead ends and unexpected costs by knowing Synology’s roadmap, compatibility matrices, and supported alternatives. A planned approach to infrastructure refresh cycles lowers risk and raises long-term ROI.
About the Epis technology
Epis Technology helps businesses build, run, and protect their IT environments using reliable storage and backup systems. The company focuses on Synology consulting and support, backup solutions for Microsoft 365 and Google Workspace, large-scale storage systems, and fully managed PC backups. Epis Technology helps businesses make sure that their operations continue, their data is safe, and their IT performance can grow, even when hardware lifecycles and supply conditions change.