Business Surveillance Blind Spots: Important Things That Companies Often Miss—and How Epis Technology Helps Fill the Gaps

The video surveillance industry is growing quickly, and businesses have a lot of options, from camera hardware and storage systems to advanced video management platforms. But surveillance is a long-term investment that usually lasts for 10 to 20 years, so it’s important to plan ahead. Unfortunately, companies often miss important details during the selection phase, which can cause system problems, extra costs, and poor security coverage.

Epis Technology has years of experience helping companies set up surveillance systems powered by Synology. They have found six important blind spots that businesses often miss. Taking care of these issues early on leads to better reliability, a lower total cost of ownership, and better security performance.

1. Making sure the camera works with other devices and not getting locked into one vendor

One of the biggest mistakes people make when planning surveillance is not realizing how important it is for cameras to work together. Many VMS platforms only work with a small number of hardware types, which means that businesses are stuck in proprietary ecosystems that are expensive to upgrade or grow.

Synology Surveillance Station is unique because it works with over 8,300 camera models from more than 140 brands, including ONVIF, RTSP, and generic API-compatible cameras.

Epis Technology makes sure your system stays flexible, which helps businesses:

• Pick hardware from a number of different vendors.
• Don’t get locked into a vendor for a long time.
• Use surveillance roadmaps that can grow with your needs.
• Get regular compatibility updates that have been checked by Epis engineers.

This lowers the risk of problems with your operations while making sure that your surveillance system keeps up with your needs.

2. No dashboard that works and gives you useful information

In an emergency, security operators need to act quickly. But a lot of VMS platforms put important features like live feeds, alerts, playback, and camera layouts in different menus.

Synology Surveillance Station fixes this with a single, easy-to-use dashboard. Epis Technology makes this experience better by customizing layouts, streamlining alert workflows, and making interfaces better for real-world security operations.

The result is quicker response times, fewer mistakes, and a more proactive approach to security.

3. No Centralized Management Across Sites

As businesses grow, they need to be able to watch multiple sites at once. IT teams waste a lot of time switching between systems and fixing problems that come up when there is no centralized management.

You can control up to 10,000 cameras in different places with Synology Surveillance Station.

Epis Technology makes this feature even better by:

• Making architectures for multiple sites
• Setting up safe remote access
• Keeping an eye on the health of systems in different places
• Making networks work better for a lot of video traffic

This makes sure that all sites, whether they are warehouses, offices, or stores, stay connected under the same security plan.

4. Not enough permissions and identity management

Weak permissions are one of the main reasons why surveillance data gets stolen. Many companies don’t use granular access control, which lets people who shouldn’t have access to sensitive footage or who don’t need it.

Synology Surveillance Station lets you set very specific permissions for each object, including role delegation and full audit logs.

Epis Technology makes this stronger by:

• Combining identity systems like AD and LDAP
• Using access models that give the least amount of permission
• Setting up rules for retention that are based on compliance
• Doing security hardening and regular audits

With Epis Technology, you can be sure that your surveillance data is safe and follows all industry rules.

5. Failover protection is missing or not set up correctly

When systems go down, whether it’s because of hardware failure, power outages, or maintenance, it can put business continuity at risk and make companies more vulnerable to security and liability issues.

Synology’s built-in failover, HA clustering, and N+M redundancy options keep systems running even when there are problems.

Epis Technology makes sure that these systems are:

• Chosen correctly based on business needs
• Set up and tested correctly
• Works with the current network infrastructure
• Supported by regular maintenance and monitoring

This makes sure that surveillance coverage never stops, even in high-risk or mission-critical settings.

6. Not taking long-term operating costs into account

Low-cost surveillance solutions often come with a lot of hidden costs that add up over time, like storage space, licensing fees, maintenance, and hardware upgrades.

Using Synology’s scalable, license-efficient architecture, Epis Technology helps businesses figure out the true total cost of ownership (TCO) and make plans for long-term storage, retention, and compliance.

This stops budget surprises and makes sure that you can see your finances clearly from the start.

How Epis Technology Gives You a Full Synology Surveillance Experience

Synology Surveillance Station is a powerful platform, but to get the most out of it, you need to plan, deploy, optimize, and support it throughout its life cycle.

Epis Technology gives:

• Design and consultation for full surveillance
• Choosing cameras, where to put them, and making sure they work together
• Optimizing server architecture and storage
• Deployment across multiple sites and centralized management
• Ongoing monitoring, tuning, updates, and fixing problems
• Backup options to keep surveillance data safe
• Policies for keeping data and keeping it safe that are based on compliance

Businesses get a surveillance system that is safe, expandable, cost-effective, and ready for the future when they combine Synology’s great software with Epis Technology’s enterprise-grade services.