Automate Workflows and Boost Enterprise Productivity with Synology Office Suite APIs

Synology

As companies use more software tools in different departments, they often end up with platforms that are spread out, workflows that are broken up, data that is duplicated, and security risks that are growing. According to Okta (2024), companies use an average of 93 different apps. Large companies with more than 2,000 employees use more than 231 apps. Most of these tools are in the “productivity” category.

What happened?
According to Cornell and Qatalog (2021), employees spend almost an hour every day looking for the right file, switching between tabs, or finding the most recent version of a document.

And since 90% of business-critical documents are shared outside of core leadership and 15% are exposed because of oversharing or wrong permissions (Concentric, 2024), the risk to operational security grows quickly.

To get around these problems, businesses need a centralized, secure, and affordable productivity ecosystem that is built right into their private cloud infrastructure.

This is where the Synology Office Suite and Epis Technology’s enterprise integration and consulting services work together to give you big benefits.

What Are APIs and Why Do They Matter?

APIs, or Application Programming Interfaces, act as bridges that allow software systems to communicate with each other. Instead of employees manually moving files, copying data, or repeating administrative tasks across platforms, APIs allow applications to “talk” automatically.
They can request information, send updates, trigger workflows, or perform specific tasks without human involvement.
In simple terms, APIs turn disconnected apps into an integrated ecosystem, making automation possible across CRMs, HR systems, finance tools, communication platforms, and private cloud environments.

How Synology Office Suite APIs Break Down Data Silos—With Deployment Help from Epis Technology

The Synology Office Suite is a full private cloud productivity platform that has:

Synology Drive (for managing files and working together)
MailPlus (system for sending and receiving email)
Calendar (making plans)
Contacts (list)
Synology Office for making documents, spreadsheets, and presentations

Synology, on the other hand, offers all of this within the organization’s own infrastructure, giving them complete control over data, permissions, and security without having to pay for licenses every year.

Companies can now use Synology Office Suite REST APIs to connect productivity tools with their own systems and third-party apps to create automated workflows on a large scale.

Epis Technology helps businesses create, set up, and automate these workflows. This makes sure that APIs are used safely, integrations go smoothly, and performance is at its best across all Synology ecosystems.

Why Synology’s API Framework Is Good for Today’s Businesses

The Synology Office Suite APIs are based on RESTful architecture, which means they are:

Works with
Lightweight
Simple to use
Easy for developers
Quick to add

Using Synology’s built-in interactive Web API tool, developers can:

Check API calls
Parameters for input
Make sample curl commands
Check workflows in real time

Synology even has an AI-powered API assistant that can make sample code, fix bugs, and make request schemas.

Epis Technology adds to this by helping businesses:

Automate the workflow of architects
Make your own integrations using APIs
You can link Synology Office Suite to your CRM, ERP, HR, workflow, project management, and internal databases.

This makes Synology a powerful automation center in your private cloud.

How to Use Synology Office Suite REST APIs (with Epis Technology implementation)

Here are some real-world examples of how businesses can automate important tasks. Epis Technology can tailor and implement any of these use cases and more.

1. Get to the files in the Synology Drive Team Folder from other platforms

A lot of businesses have trouble manually uploading, linking, or copying files between project management or workflow platforms.

Companies can do the following with Synology Drive APIs:

You can get to team folder documents directly from apps like ClickUp, Jira, Asana, Trello, or your own BPM tools.
One click will attach files.
Once approvals are done, move files automatically to the right folders.
Upload files without taking up space on your computer.

Epis Technology can connect Synology Drive to internal approval systems like contracts, invoices, payroll, and procurement. This makes document workflows across the whole organization easier.

2. Use Spreadsheet APIs to make collecting and reporting survey data automatic.

Companies often have to manually export survey results, put them into spreadsheets, and then rebuild dashboards over and over again.

You can use Synology Spreadsheet APIs to:

Automatically brought into a Synology spreadsheet
Dashboards that sync in real time
Without having to do anything by hand

This lets teams spend more time on analysis and less time on data entry.

Epis Technology makes custom integrations for forms that help with HR surveys, customer feedback, training evaluations, event management, and compliance.

3. Use Synology MailPlus APIs to automate following up with CRM leads

Sales teams waste time checking for new leads and sending follow-up emails by hand.

Businesses can do the following with MailPlus APIs:

Send email alerts when new leads come into the CRM
Automatically assign tasks or follow-up duties
Automatically send personalized lead emails
Keep full control of mail servers in their Synology environment

MailPlus APIs can work with your CRM systems, like Salesforce, HubSpot, Zoho, or your own custom enterprise CRM, to power automated sales workflows.

4. Use Calendar APIs to automate scheduling, leave requests, and attendance.

If you do it by hand, keeping track of attendance and making plans can be a pain.

Companies can use Synology Calendar APIs to:

Make sure that leave requests are in sync with employee calendars
Automatically update work schedules
Start HR notifications
Cut down on approvals that come in via email
Don’t double-book or plan things that conflict with each other

Epis Technology connects HR systems, timekeeping tools, and intranet portals directly to Synology Calendar so that all of your scheduling needs are in one place.

Epis Technology can help you connect your systems to Synology Office Suite APIs.

Synology’s API-driven productivity suite gives businesses the best flexibility for automating their workflows securely in their private cloud.

Epis Technology lets businesses:

Cut down on your use of scattered SaaS tools
Make processes that happen over and over again automatic
Make data more accurate
Make security stronger by making it harder for outside attacks to happen.
Increase teamwork and productivity
Keep full control over private business information

Epis Technology makes sure that every Synology Office Suite API is used to its fullest potential, from automation to integration to full private-cloud deployment.

Are you ready to make your work easier?

Epis Technology offers hands-on consulting, deployment, and integration services to help you:

Link your Synology Office Suite to apps you already use for work
Automate important business processes
Securely combine tools for productivity
Improve performance across the whole business

Call Epis Technology today to make Synology the main automation engine for your business.